Connect to Communicate

Program Period

2-days

Introduction

Connect to Communicate will help your talents explore effective communication strategies and people skills that are important for both personal and professional success, this program aims to equip your talents with the essential people skills and communication techniques so they can excel the workplace.

Key Objectives

• Develop both the mindset & skillsets of a powerful communicator
• Improve the quality, clarity, & effectiveness of your talent’s communication 
• Reduce conflict, miscommunication, and breakdowns in the organization.

Target Audience

This program is most precise for professionals, managers, team leaders, educators, and anyone seeking to enhance their interpersonal abilities and communication skills for personal and career success.

Training Methodology

We create a risk-free environment for participants to practice and apply the skills that are taught, packed with heart and mind opening processes & engaging activities, we include:

• Instructor Led Training
• Group Activities
• Phototherapy Tools 
• Process Facilitation 
• Small Groups Sharing
• Group Coaching
• Reflection & Application
• Personal Development Plan

• Build immediate rapport with new team members
• Deal confidently with conflicts and disagreements
• Handle difficult people with less stress
• Identifying and removing limiting beliefs about people
• Influence others to win

Leadership Framework

This program focuses on all domains of leading self, others & the business in the Three Domains of Leadership. Help your leaders create business results through developing themselves, and their skills to form relationships and drive collaboration. 

Program Outlines

The Learning Processs

Setting the Container

• Welcoming, clarifying objectives & setting expectations of the session together, so that Leon can tailor the program to best serve the needs of our participants. 

Key Outcomes

• Aligning objectives of the session
• Participant intention setting 
• Setting ground rules 

Icebraker – Gallery of Misconnection

• Participants walk around the room as if they are in a gallery, and through the different stages of the activity, jot down how they feel in the different scenarios. 

Key Outcomes

• Experience different types of interactions & how they make us feel
• Experiment with different ways of sharing and listening
• Notice the impact they have on us and on others 
• Uncover one of our fundamental human needs

Human Charades 

• A light activity full of laughter, where all members have to participate in acting out specific scenarios, participants have to ensure they communicate as clearly as possible and get the message across without pointing to anything or using any sound.

Key Outcomes

• Cascading information to all stakeholders with clarity
• Communicate for the individual receiving the message
• Reduce and remove areas of communication breakdowns

Foundations of Communication
Solidify the foundational elements that the course will be built on.

• Observe conversations through the lens of a communication model
• Be conscious of how we process information & communication 
• Rate our effectiveness in communicating in the workplace

The Robber Story & Our DDG Filters
Be aware of how we delete, distort, & generalize information.

• Learn the ways we filter and misinterpret information
• Be careful of our assumptions when we communicate
• Learn about cognitive distortions and how to overcome them

Presuppositions of Masterful Communication
The mindset that enables us to connect and communicate effectively.

• Mindsets that support communication, coaching, mentoring, and other forms of leading  
• Powerful worldviews to change our relationship with ourselves and others
• Support leaders to find ways to communicate with their team & talents

My First Impressions

Identify how we are communicating before we connect and interact.

• Understand how we carry ourselves impact how others perceive us 
• Identify the stereotypes & judgements we have of others
• Differentiate your reputation & your character 

Cultivate Quality Relationships

Key Skills to Build Relationships that Enable Effective Communication

• Psychological Safety 
• Formula of Trust
• Building Rapport

Effective Strategies for Communicating with Different DOPE Personality Styles
Attunement to different styles so we can adapt our communication strategies.

• Learn to identify the different personality styles
• Learn to identify our own styles through observation & feedback
• Identify the strengths & limitations of each style
• Observe behavioural clues to help identify other’s styles 
• Adopting different strategies so we can effectively communicate with different styles

Active Listening & Powerful Questions
Listening to what is being said and be attentive to what remains unsaid.

• Cultivate the skill to listen actively
• Listen to how a message is being said
• Observe non-verbal communication 
• Identify the types of questions & how they impact ourselves & others 
• Choose when to ask the different types of questions in our communication

Principles of Influence

The 6 Elements that Increase or Decrease Our Influence

• Reciprocation
• Scarcity
• Authority
• Consistency
• Liking
• Social proof

Leading Difficult Conversations
Have the courage to address the elephants in the room.

• Emotional intelligence & management for initiating & having difficult conversations & overcoming the fear of speaking the truth
• Come from a space of collaboration rather than competition 
• Effective feedback model for behavioral change & conflict resolution strategies 

Communication Development Plan
Review learnings, plan your growth, & take action! 

• Q&A & review objectives & intention of the program
• Develop a tailored communication development plan for yourselves 
• Opportunity to ask for support and coaching from the facilitator